Page 49 - Woodland Knoll Catalog 2024
P. 49

We actually like to talk to our customers, that’s why we’ll always be here with real

           people to take your calls and answer your questions…


           But our website may now become an even better tool for answering the questions you
           might have.  Here’s how...













































           Videos:                                                 Merging a catalog with the web
                                                                   and the power of QR codes
           We have videos of most of our popular programs
           which answer many of the questions people               We have begun to use QR codes so you can easily
           ask. It also showcases better details, features,        scan a product in our catalog to see the spinner
           and benefits that are not possible to share in a        in motion or listen to the tone of a chime, or learn
           standard catalog. Additionally, it allows us to share   more about a particular program we offer.
           tips that we have learned from other retailers in       We are also starting to use QR codes on the
           selling her products, for example, our cardinal         newest spinner boxes to help show your retail
           wind spinner has become a great seller for              customer how to assemble the spinners and
           retailers who offer products for memory gardens.
                                                                   provide answers and tips to the most frequently
           Check Inventory Status:                                 asked questions.

           Our website now shows available inventory levels.       Our goal is to use technology to help build a better
           If it’s after hours and you want to check if we are     relationship with you, not an attempt to replace it.
           in stock on an item, it will not only give you the      Got a question need or problem… Give us a call
           answer but will pull it out of available inventory      we’re always happy to talk.
           when it’s ordered regardless of the ship date. (If
           you write your orders over the phone with us,
           we're happy to do this for you).

                                          marshallhomeandgarden.com


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