Administrative duties that are time-consuming and divert attention from patient care, such as scheduling appointments, documenting procedures, and billing, are a challenge for medical practitioners. They work under the supervision of healthcare professionals, such as doctors or nurses, and perform tasks that contribute to the overall functioning of a medical facility. They work remotely from a home office or a shared workspace, utilizing technological advancements to provide quality services to their clients. With the onset of COVID-19, the demand for virtual administrative medical assistants has been higher than ever before. Telemedicine refers to the use of technology to provide healthcare services remotely, including administrative services. Medical assistants are required to complete professional training courses and obtain medical assistant certifications to work in healthcare facilities.
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