Surrey Sanitation Company

Surrey Sanitation Company

Robotic vacuum cleaner

Twin Phoenix helps create a space that enhances focus, efficiency, and overall happiness at work. You can count on us to address any concerns promptly, often going above and beyond to ensure your complete satisfaction. Learn more about Surrey Sanitation Company here From recycling programs to energy-saving measures, they're always looking for ways to enhance their sustainability. They ensure your needs aren't only met but exceeded, proving that tailored services are at the heart of their success.
When Google's headquarters decided to overhaul their janitorial services, they turned to a comprehensive solution similar to what Twin Phoenix is now offering in Surrey. They've taken the concept of green cleaning beyond the basics, incorporating waste minimization strategies and fostering a healthier environment for building occupants. It's their commitment to reliability and affordability, without ever compromising on quality.
Instead, they listen to your specific requirements and preferences, ensuring that the service you receive is precisely what you need for your business environment. For every commercial client, Twin Phoenix delivers unparalleled cleaning services that enhance both the appearance and functionality of their workspaces. Together, we're making a cleaner, greener future one space at a time.
Their commitment to client satisfaction isn't just talk. Twin Phoenix Building Maintenance is revolutionizing the janitorial industry in Surrey by adopting eco-friendly green cleaning practices. Thermal cleaning That's why they use eco-friendly cleaning products that are effective against pathogens yet safe for use around people.

Confessions of a Window Cleaner

  1. Cleaning event
  2. Megasonic cleaning
  3. Exterior cleaning
  4. List of cleaning tools
  5. Cleaning agent
  6. Wet cleaning
  7. Exterior cleaning
  8. Green cleaning
  9. Floor cleaning
  10. Cleaning
  11. mop
  12. Window cleaner
  13. Vacuum cleaner
  14. Cleanliness
  15. Cleaning event
  16. Megasonic cleaning
  17. Exterior cleaning
  18. List of cleaning tools

Learn more about Trusted Office Cleaning Experts in Surrey here.

Choosing Twin Phoenix means you're not just getting a clean office or workspace; you're also contributing to a healthier planet. Whether you need a one-time deep clean or regular maintenance, Twin Phoenix's team is there to accommodate your specific needs. Harnessing the latest in cleaning technology, Twin Phoenix Janitorial Service consistently delivers superior results to every client. Commercial cleaning You're not just hiring a cleaning service; you're partnering with a team that understands the unique demands of different industries.

That's why they've dedicated themselves to using sustainable cleaning products and methods that reduce harm to the planet. Twin Phoenix prides itself on its no-hassle policy. They'll walk through your premises, noting everything from high-traffic areas that need more frequent attention to specific surfaces that require specialized care.

It's a win-win for you and the planet. You don't need to navigate through endless forms or wait for days to get a response. In a bustling area like Surrey, where first impressions count, investing in professional cleaning isn't just a luxury-it's a necessity for anyone aiming to uphold high standards in their personal and professional spaces. Sanitation

You won't have to worry about the routine tasks of cleaning, allowing you to focus on what matters most in your life or business. From daily janitorial tasks like trash removal and vacuuming to specialized services including deep carpet cleaning and window washing, Twin Phoenix does it all. They use environmentally safe products that reduce harm to the earth, making sure they're not contributing to pollution or waste.

Reliable Janitorial Surrey

Surrey was incorporated in 1879, and encompasses land formerly occupied by a number of Halqemeylem-speaking indigenous groups, including the Semiahmoo, Katzie, and the Kwantlen peoples. When Englishman H.J. Brewer looked across the Fraser River from New Westminster and saw a land reminiscent of his native County of Surrey in England, the settlement of Surrey was placed on the map. The area then comprised forests of douglas fir, fir, red cedar, hemlock, blackberry bushes, and cranberry bogs. A portion of present-day Whalley (named after Harry Whalley, who owned and operated a gas bar at the bend in King George Blvd, (formerly King George Highway) at 108 Avenue, "Whalley's Corner") was used as a burial ground by the Kwantlen (or Qw'ontl'en) Nation.

Deep Cleaning Surrey

Nearby Tourist Attractions

Serpentine River Bridge

Tourist attraction
Serpentine River Bridge, Surrey, BC V3S 3T6

Erma Stephenson Park

Guildford
Tourist attraction, Park
Erma Stephenson Park, 15920 - 110 Avenue, Surrey, BC V4N 5E9


Citations and other links

Industrial Power Washing Surrey

You'll have direct access to a dedicated account manager who's always just a call or email away. First, visit our website and click on the 'Schedule a Service' button. As regulations around environmental protection tighten, green janitorial services will move from being an option to a necessity.

Carbon dioxide cleaning

  1. Cleaning
  2. mop
  3. Window cleaner
  4. Vacuum cleaner
  5. Cleanliness
  6. Cleaning event
  7. Megasonic cleaning
  8. Exterior cleaning
  9. Wet cleaning
  10. Exterior cleaning
  11. Green cleaning
  12. Floor cleaning
  13. Cleaning
  14. mop
  15. Window cleaner
  16. Vacuum cleaner
  17. Cleanliness
This thoughtful approach has fostered a healthier, safer space for students and staff alike.

They've got specialists for every task, whether it's eco-friendly cleaning practices, advanced sanitization techniques, or meticulous attention to detail in high-traffic areas. They conduct regular quality checks and welcome your feedback to ensure their services meet your high expectations. They've carved a niche for themselves by not only offering comprehensive cleaning solutions that span every nook and cranny of your business but also by doing so at competitive prices that don't break the bank. Robotic vacuum cleaner

This isn't about cutting corners. This means you're not just getting a visually clean environment but one that's healthier for you and your employees to breathe in. They're not just cleaning your spaces; they're ensuring a safer, healthier environment for everyone.

Their team doesn't just work for you; they work with you, offering flexible scheduling and customizable cleaning plans to fit your specific requirements and budget. With Twin Phoenix, you're not just another contract; you're a partner in creating a clean, welcoming, and productive workspace. After each service, we invite your feedback because it's your insights that help us to innovate and improve. dry cleaning

Industrial Power Washing Surrey
Corporate Janitorial Surrey

Corporate Janitorial Surrey

They'll show you how small changes in cleaning processes can lead to significant environmental benefits. This bespoke service ensures that no detail is missed, and every inch of the space receives the attention it deserves. It's proven that clutter and mess can increase stress and decrease focus. What sets Twin Phoenix apart is their unparalleled commitment to not only cleanliness but also to the environment and community they serve.

They also utilize HEPA-filter vacuums to capture even the tiniest particles from the air and surfaces, reducing allergens in your workspace. In essence, opting for Twin Phoenix guarantees a hassle-free, high-quality cleaning service that aligns with your business values and operational requirements. Listening to what clients have to say, Twin Phoenix Building Maintenance's customized janitorial services shine through real-world endorsements.

Understanding that every space has its unique challenges and requirements, they've ditched the cookie-cutter strategy. They've mastered the art of combining traditional methods with cutting-edge technology, which means they're not just wiping surfaces; they're eliminating germs and ensuring a healthier environment for everyone who walks through your doors. They're known for their responsiveness, so you won't be left waiting.

Through these efforts, you're not just getting a clean space; you're contributing to a cleaner planet. Their goal is to make their service seamless and unobtrusive, fitting neatly into the rhythm of your business or personal schedule. Carbon dioxide cleaning We listen, we adapt, and most importantly, we care about what matters to you.

Hospital Cleaning Surrey

You'll find that with this expansion, accessing specialized cleaning services tailored to your specific needs becomes easier than ever. That's why they sit down with you to understand your precise requirements, whether you're running a bustling office, a cozy cafe, or a sprawling industrial complex. Their team is trained to the highest standards, using the latest cleaning technologies and practices to ensure a thorough clean every time. They don't just clean; they care about the details that make your space welcoming and safe. Exterior cleaning This means you won't have to worry about toxic residues or harmful substances lingering in your environment after a cleaning session. Cleanup

Twin Phoenix Building Maintenance's approach to customized janitorial service plans ensures that your specific cleaning needs are meticulously addressed.

mop bucket cart

  • Wet cleaning
  • Exterior cleaning
  • Green cleaning
  • Floor cleaning
  • Cleaning
  • mop
  • Window cleaner
  • Vacuum cleaner
  • Cleanliness
  • Cleaning event
  • Megasonic cleaning
  • Exterior cleaning
  • Sanitation
  • dry cleaning
  • Washing
  • List of cleaning tools
  • Cleaning agent
  • Wet cleaning
  • Exterior cleaning
Choosing Twin Phoenix means you're choosing a commitment to excellence. They're punctual, reliable, and respectful of your workspace, ensuring minimal disruption to your operations.

Exterior cleaning

  • Cleaning agent
  • Wet cleaning
  • Exterior cleaning
  • Green cleaning
  • Floor cleaning
  • Cleaning
  • mop
  • Window cleaner
  • Vacuum cleaner
  • Cleanliness
  • Cleaning event
  • Megasonic cleaning
  • Exterior cleaning
  • Cleaning agent
  • Wet cleaning
  • Exterior cleaning
  • Green cleaning
  • Floor cleaning
We're not just stopping at geographic expansion; we're enhancing our service offerings too.

At Twin Phoenix, our team of cleaning experts comprises highly trained professionals dedicated to making your space shine. Building on their reputation for excellence, Twin Phoenix employs advanced cleaning techniques that ensure your business isn't just clean, but also meets the highest standards of hygiene and safety. It's a win-win situation where you get the cleanliness you desire and help protect the environment, thanks to Twin Phoenix's forward-thinking approach. They're pioneering the use of microfiber technology in their cleaning cloths and mops.

It's about experiencing a service that's built around your convenience, safety, and satisfaction. You're supporting a business that cares deeply about its community, its people, and the environment. They use eco-friendly products and the latest cleaning technologies to ensure a thorough clean that respects your space and the environment. mop bucket cart Moreover, Twin Phoenix's commitment to detail extends to their customer service.

Hospital Cleaning Surrey
Building Maintenance Cleaning Surrey
Building Maintenance Cleaning Surrey

Diving into their innovative cleaning techniques, you'll discover that Twin Phoenix leverages advanced technologies and methods to deliver unparalleled cleanliness and efficiency. You're getting more than just a cleaning service; you're partnering with a team that prioritizes your property's unique needs. Moreover, their reputation for prompt and efficient service means you're not left waiting or wanting. They don't believe in hidden fees or surprise charges, so you'll know exactly what you're paying for upfront.
In short, Twin Phoenix isn't just another janitorial service. You're part of a program that ensures paper, plastics, and metals don't end up in landfills unnecessarily. After our initial assessment, we craft a cleaning plan that fits your schedule, budget, and cleaning preferences.
They understand the nuances of different cleaning products and equipment, making informed choices that protect your property and the environment. Twin Phoenix prides itself on providing premier janitorial services that surpass the standard clean for Surrey businesses. Read more about Surrey Sanitation Company here You're supporting a business that aligns with your values for a healthier, more sustainable world, ensuring that the spaces you live and work in aren't just clean, but are also contributing to a larger, global effort of environmental stewardship.
Moreover, this eco-efficiency training includes staying updated on the latest green technologies and cleaning agents. Our portfolio spans across educational institutions, government buildings, and manufacturing plants, proving our adaptability and commitment to excellence. Take, for instance, the bustling office complex downtown.



Tube cleaning

  1. Floor cleaning
  2. Cleaning
  3. mop
  4. Window cleaner
  5. Vacuum cleaner
  6. Cleanliness
  7. Cleaning event
  8. Megasonic cleaning
  9. Exterior cleaning
  10. Thermal cleaning
  11. Cleanup
  12. Tube cleaning
  13. Sanitation
  14. dry cleaning
  15. Washing
  16. List of cleaning tools
  17. Cleaning agent
  18. Wet cleaning
  19. Exterior cleaning
Surrey Cleaning Management

Their competitive pricing model is designed to give you peace of mind, allowing you to focus on growing your business while they take care of keeping your environment clean and welcoming. They're not just about mopping floors and wiping down surfaces; they're about creating a healthier, more inviting environment for everyone who steps into your space. Moreover, Twin Phoenix is keen on reducing waste. This commitment ensures that your space, be it commercial or residential, remains impeccably maintained, reflecting your standards and enhancing your comfort or business image.
You're not locked into a rigid contract. They've implemented green cleaning practices that ensure a minimal environmental footprint. Wet cleaning Moreover, their adaptability extends to the products used.
You've likely noticed the increasing demand for professional cleaning services, whether you're running a bustling office or managing a cozy home. In choosing Twin Phoenix, you're not just opting for cleanliness. Their services are tailored to meet the unique needs of each enterprise, ensuring nothing is overlooked.
Each team member is trained in the latest cleaning techniques and adheres to the highest standards of service and professionalism. This combination of green products and cutting-edge technology means you're getting a clean that's not only superior but also sustainable. They're equipped to deal with everything from daily cleaning routines to specialized services like carpet cleaning and window washing, ensuring your workspace not only looks pristine but also promotes a healthy environment for employees and customers alike.

dry cleaning

  • Commercial cleaning
  • Thermal cleaning
  • Cleanup
  • Tube cleaning
  • Sanitation
  • dry cleaning
  • Washing
  • List of cleaning tools
  • Cleaning agent
  • Wet cleaning
  • Exterior cleaning
  • Green cleaning
  • Floor cleaning
  • Cleaning
  • mop

Explore Surrey Sanitation Company here
Surrey Cleaning Management
A cleaner sweeping the floor of a parking garage in Atlanta, Georgia.
Janitorial closet in Elko, Nevada, United States

A cleaner, cleanser or cleaning operative is a type of industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter or caretaker, is a person who cleans and might also carry out maintenance and security duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the United States and Canada and by site managers in schools in the United Kingdom.

According to the Cambridge English dictionary a "cleaner" is "a person whose job is to clean houses, offices, public places, etc.:";[1] the Collins dictionary states that: "A cleaner is someone who is employed to clean the rooms and furniture inside a building."[2] However, a cleaner does not always have to be employed and perform work for pay, such as in the case of volunteer work or community service. "Cleaner" may also refer to cleaning agents e.g. oven cleaner, or devices used for cleaning, e.g. vacuum cleaner.[2][3]

Cleaner cleaning the footpath in Abu Dhabi, UAE.

Cleaning operatives may specialize in cleaning particular things or places, such as window cleaners, housekeepers, janitors, crime scene cleaners and so on.[4] Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.

Etymology

[edit]

The word janitor derives from the Latin "ianitor",[5] meaning doorkeeper or porter, itself from "ianua", meaning door, entrance or gate.[6]

Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.[6]

Demography

[edit]

Between 17% and 23% of the total illegal immigrant population living in the United States work in the cleaning industry[7] (and growing at a rate of 1/2% to 1/3% per year). In addition to this population offering an abundant source of inexpensive labor,[8] janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers[9][10] seeking clandestine employment.

In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.[11]

Pay scale

[edit]

According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.[12]

Outsourcing

[edit]

Cleaning is one of the most commonly outsourced services.[13] Some of the reasons for this include:

  • Basic cleaning tasks are standardised, with little variation among different enterprises.
  • The nature of the job and required standard of performance can be clearly defined and specified in a contract, unlike more technical or professional jobs for which such specification is harder to develop.
  • Some organizations prefer to outsource work unrelated to their core business in order to save additional salaries and benefits required to manage the work.
  • Some organizations may feel uncomfortable dealing with labour relations related to low wage employees; by outsourcing, these labor relations issues are transferred to a contractor whose staff are comfortable and experienced in dealing with these issues, and their approach can benefit from economies of scale.
  • If a janitor is unavailable due to sickness or leave, a contractor which employs many janitors can easily assign a substitute. A small organisation which employs one or a few janitors directly will have much more trouble with this.

Occupation classification: types of cleaning operatives

[edit]
A train cleaner at work in London, 1918

The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided even further. For example, end-of-lease cleaning, carpet cleaning, upholstery cleaning, window cleaning, car cleaning services, etc. Cleaners often specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet.

For example, according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into:[14]

  • 9112.6 - train cleaner: "Train cleaners keep the interiors of trains tidy and clean. They clean out the bins in the different compartments, and perform other cleaning activities such as hoovering, mopping and deep cleaning."[14]
  • 9123.1 - window cleaner: "Window cleaners use cleaning tools such as sponges and detergents to clean windows, mirrors and other glass surfaces of buildings, both on the interior and exterior. They use specific ladders to clean taller buildings, using safety belts for support."[14]
  • 9122.1 - vehicle cleaner: "Vehicle cleaners clean and polish surfaces of external parts and interiors of vehicles."[14]
  • 9111.1 - domestic cleaner: "Domestic cleaners perform all necessary cleaning activities in order to clean their clients' houses. They vacuum and sweep floors, wash dishes, launder clothes, dust, scrub and polish surfaces and disinfect equipment and materials."[14]
  • 9129.2 - sewerage cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[14]
  • 9112.2 - building cleaner: "Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate persons in case of malfunctions or problems."[14]
  • 9112.3 - furniture cleaner: "Furniture cleaners maintain furniture items by removing dust, applying furniture polish, cleaning stains and maintaining colouring."[14]
  • 5153.1.1 - amusement park cleaner: "Amusement park cleaners work to keep the amusement park clean and take on small repairs. Amusement park cleaners usually work at night, when the park is closed, but urgent maintenance and cleaning is done during the day."[14]
  • 8160.10 - cacao beans cleaner: "Cacao beans cleaners operate machines for the removal of foreign materials such as stones, string and dirt from cacao beans. They operate silos as to move beans from there to hoppers. They direct the cleaned beans to specified silos. They operate air-cleaning system in order to remove further foreign materials."[14]
  • 7133.2 - building exterior cleaner: "Building exterior cleaners remove dirt and litter from a building's exterior, as well as perform restoration tasks. They ensure the cleaning methods are compliant with safety regulations, and monitor the exteriors to ensure they are in proper condition."[14]
  • 9129.1 - drapery and carpet cleaner: "Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment."[14]
  • 9112.5 - toilet attendant: "Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations."[14]
  • 9129 - Other cleaning workers: cleaning workers not classified[14]

In addition:

  • 9112.1 - Aircraft Groomer can clean in airplanes: "Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brush debris from seats, and arrange seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories."[14]
  • 8157.1.1 - Laundry ironer: "Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly."[14]
  • 9129.3 - Swimming Facility Attendant: "Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility."[15]
  • 9129.2 Sewerage Cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[16]
  • Charity / free social cleaning: Cleaning can be done freely, free of charge and without employment e.g. social cleaning of the forest from garbage.
  • Cleaning by convicts: Cleaning is sometimes done by convicts for rehabilitation or leniency purposes; cleaning as a substitute punishment. However, on the other hand in some cases, cleaners are checked against criminal records.[17]

Office cleaning

[edit]

Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks can include:

  • watering plants (pruning as well)
  • cleaning sinks, refrigerators, microwave ovens, toasters in office kitchens, and clearing recycling / garbage bins
  • dusting furniture, computer equipment (monitors and desk area, but excluding keyboards), and tables

Occupational tasks

[edit]

Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant.[18] General janitor duties often include the following tasks:

Typical cleaning equipment

[edit]

The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning.

in addition: ladder, rake, bags for leaves.

Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include safety equipment such as:

Hazards

[edit]

The exposure of a cleaner to hazards depends on the activity performed and the situation for example: allergens, dust, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so safety equipment should be adapted to the situation.

In addition: On the whole it is not recommended to perform this work for a person with severe allergies.

Working conditions

[edit]

The 2000 film Bread and Roses by British director Ken Loach depicted the struggle of cleaners in Los Angeles, California, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.

See also

[edit]

References

[edit]
  1. ^ "Cambridge Dictionary - Cleaner". www.dictionary.cambridge.org. Retrieved 2023-04-14.
  2. ^ a b "Collinsdictionary - cleaner". www.collinsdictionary.com/. Retrieved 2023-04-14.
  3. ^ "Definition of cleaner | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.
  4. ^ "Working at height whilst window cleaning". Health and Safety Executive. 9 May 2022.
  5. ^ janitor, Wiktionary, 2021-08-31, retrieved 2022-01-02
  6. ^ a b "janitor". Online Etymology Dictionary. Retrieved 2022-01-02.
  7. ^ Weltin, Dan (2010-05-21). "Immigration Reform: There's Always An Excuse". Cleanlink.com. Retrieved 2011-11-13.
  8. ^ Mollenkamp, Becky (2011-04-11). "Illegal Subcontracting Bad Apples: Illegal subcontracting's continuing impact on the BSC industry". Cleanlink.com. Retrieved 2011-04-11.
  9. ^ Ridgely, Lisa (2010-03-01). "Overdue Diligence: How BSCs can avoid hiring legal workers". Cleanlink.com. Retrieved 2010-04-01.
  10. ^ Miriam, Jordan (2011-08-15). "Immigration Audits Drive Illegal Workers Underground: ABM Caught for Employing illegal immigrants". online.wsj.com. Retrieved 2011-08-15.
  11. ^ Data from the employers' organisation in The Netherlands provided by EU-OSHA's Focal Point Literature review - The occupational safety and health of cleaning workers EU-OSHA - European Agency for Safety and Health at Work
  12. ^ "Janitors and Building Cleaners". Bureau of Labor Statistics. Retrieved 2024-07-22.
  13. ^ Torrington, Derek; Hall, Laura; Taylor, Stephen (2008). Contracts, Contractors and Consultants. Financial Times Prentice Hall. ISBN 9780273710752.
  14. ^ a b c d e f g h i j k l m n o p "European Skills, Competences, Qualifications and Occupations". European Union. Retrieved 2023-04-14.
  15. ^ "swimming facility attendant". esco.ec.europa.eu. Retrieved 2025-03-27.
  16. ^ "sewerage cleaner". esco.ec.europa.eu. Retrieved 2025-03-27.
  17. ^ "Government of the United Kingdom" (PDF). Government of the United Kingdom. Retrieved 2023-04-14.
  18. ^ "Janitors and Building Cleaners : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics".
  19. ^ Morreale, Don (July 6, 2012). "Crime Scene Cleaners mops up after mayhem". The Denver Post. Archived from the original on April 8, 2013.
  20. ^ Facts about Crime Scene Cleaners! by Documents & Resources for Small Business Professionals DOCSTOC News Source, Fed 12, 2013
  21. ^ "Definition of maid | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.

Further reading

[edit]

 

A cleaner sweeping the floor of a parking garage in Atlanta, Georgia.
Janitorial closet in Elko, Nevada, United States

A cleaner, cleanser or cleaning operative is a type of industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter or caretaker, is a person who cleans and might also carry out maintenance and security duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the United States and Canada and by site managers in schools in the United Kingdom.

According to the Cambridge English dictionary a "cleaner" is "a person whose job is to clean houses, offices, public places, etc.:";[1] the Collins dictionary states that: "A cleaner is someone who is employed to clean the rooms and furniture inside a building."[2] However, a cleaner does not always have to be employed and perform work for pay, such as in the case of volunteer work or community service. "Cleaner" may also refer to cleaning agents e.g. oven cleaner, or devices used for cleaning, e.g. vacuum cleaner.[2][3]

Cleaner cleaning the footpath in Abu Dhabi, UAE.

Cleaning operatives may specialize in cleaning particular things or places, such as window cleaners, housekeepers, janitors, crime scene cleaners and so on.[4] Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.

Etymology

[edit]

The word janitor derives from the Latin "ianitor",[5] meaning doorkeeper or porter, itself from "ianua", meaning door, entrance or gate.[6]

Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.[6]

Demography

[edit]

Between 17% and 23% of the total illegal immigrant population living in the United States work in the cleaning industry[7] (and growing at a rate of 1/2% to 1/3% per year). In addition to this population offering an abundant source of inexpensive labor,[8] janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers[9][10] seeking clandestine employment.

In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.[11]

Pay scale

[edit]

According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.[12]

Outsourcing

[edit]

Cleaning is one of the most commonly outsourced services.[13] Some of the reasons for this include:

  • Basic cleaning tasks are standardised, with little variation among different enterprises.
  • The nature of the job and required standard of performance can be clearly defined and specified in a contract, unlike more technical or professional jobs for which such specification is harder to develop.
  • Some organizations prefer to outsource work unrelated to their core business in order to save additional salaries and benefits required to manage the work.
  • Some organizations may feel uncomfortable dealing with labour relations related to low wage employees; by outsourcing, these labor relations issues are transferred to a contractor whose staff are comfortable and experienced in dealing with these issues, and their approach can benefit from economies of scale.
  • If a janitor is unavailable due to sickness or leave, a contractor which employs many janitors can easily assign a substitute. A small organisation which employs one or a few janitors directly will have much more trouble with this.

Occupation classification: types of cleaning operatives

[edit]
A train cleaner at work in London, 1918

The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided even further. For example, end-of-lease cleaning, carpet cleaning, upholstery cleaning, window cleaning, car cleaning services, etc. Cleaners often specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet.

For example, according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into:[14]

  • 9112.6 - train cleaner: "Train cleaners keep the interiors of trains tidy and clean. They clean out the bins in the different compartments, and perform other cleaning activities such as hoovering, mopping and deep cleaning."[14]
  • 9123.1 - window cleaner: "Window cleaners use cleaning tools such as sponges and detergents to clean windows, mirrors and other glass surfaces of buildings, both on the interior and exterior. They use specific ladders to clean taller buildings, using safety belts for support."[14]
  • 9122.1 - vehicle cleaner: "Vehicle cleaners clean and polish surfaces of external parts and interiors of vehicles."[14]
  • 9111.1 - domestic cleaner: "Domestic cleaners perform all necessary cleaning activities in order to clean their clients' houses. They vacuum and sweep floors, wash dishes, launder clothes, dust, scrub and polish surfaces and disinfect equipment and materials."[14]
  • 9129.2 - sewerage cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[14]
  • 9112.2 - building cleaner: "Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate persons in case of malfunctions or problems."[14]
  • 9112.3 - furniture cleaner: "Furniture cleaners maintain furniture items by removing dust, applying furniture polish, cleaning stains and maintaining colouring."[14]
  • 5153.1.1 - amusement park cleaner: "Amusement park cleaners work to keep the amusement park clean and take on small repairs. Amusement park cleaners usually work at night, when the park is closed, but urgent maintenance and cleaning is done during the day."[14]
  • 8160.10 - cacao beans cleaner: "Cacao beans cleaners operate machines for the removal of foreign materials such as stones, string and dirt from cacao beans. They operate silos as to move beans from there to hoppers. They direct the cleaned beans to specified silos. They operate air-cleaning system in order to remove further foreign materials."[14]
  • 7133.2 - building exterior cleaner: "Building exterior cleaners remove dirt and litter from a building's exterior, as well as perform restoration tasks. They ensure the cleaning methods are compliant with safety regulations, and monitor the exteriors to ensure they are in proper condition."[14]
  • 9129.1 - drapery and carpet cleaner: "Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment."[14]
  • 9112.5 - toilet attendant: "Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations."[14]
  • 9129 - Other cleaning workers: cleaning workers not classified[14]

In addition:

  • 9112.1 - Aircraft Groomer can clean in airplanes: "Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brush debris from seats, and arrange seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories."[14]
  • 8157.1.1 - Laundry ironer: "Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly."[14]
  • 9129.3 - Swimming Facility Attendant: "Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility."[15]
  • 9129.2 Sewerage Cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[16]
  • Charity / free social cleaning: Cleaning can be done freely, free of charge and without employment e.g. social cleaning of the forest from garbage.
  • Cleaning by convicts: Cleaning is sometimes done by convicts for rehabilitation or leniency purposes; cleaning as a substitute punishment. However, on the other hand in some cases, cleaners are checked against criminal records.[17]

Office cleaning

[edit]

Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks can include:

  • watering plants (pruning as well)
  • cleaning sinks, refrigerators, microwave ovens, toasters in office kitchens, and clearing recycling / garbage bins
  • dusting furniture, computer equipment (monitors and desk area, but excluding keyboards), and tables

Occupational tasks

[edit]

Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant.[18] General janitor duties often include the following tasks:

Typical cleaning equipment

[edit]

The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning.

in addition: ladder, rake, bags for leaves.

Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include safety equipment such as:

Hazards

[edit]

The exposure of a cleaner to hazards depends on the activity performed and the situation for example: allergens, dust, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so safety equipment should be adapted to the situation.

In addition: On the whole it is not recommended to perform this work for a person with severe allergies.

Working conditions

[edit]

The 2000 film Bread and Roses by British director Ken Loach depicted the struggle of cleaners in Los Angeles, California, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.

See also

[edit]

References

[edit]
  1. ^ "Cambridge Dictionary - Cleaner". www.dictionary.cambridge.org. Retrieved 2023-04-14.
  2. ^ a b "Collinsdictionary - cleaner". www.collinsdictionary.com/. Retrieved 2023-04-14.
  3. ^ "Definition of cleaner | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.
  4. ^ "Working at height whilst window cleaning". Health and Safety Executive. 9 May 2022.
  5. ^ janitor, Wiktionary, 2021-08-31, retrieved 2022-01-02
  6. ^ a b "janitor". Online Etymology Dictionary. Retrieved 2022-01-02.
  7. ^ Weltin, Dan (2010-05-21). "Immigration Reform: There's Always An Excuse". Cleanlink.com. Retrieved 2011-11-13.
  8. ^ Mollenkamp, Becky (2011-04-11). "Illegal Subcontracting Bad Apples: Illegal subcontracting's continuing impact on the BSC industry". Cleanlink.com. Retrieved 2011-04-11.
  9. ^ Ridgely, Lisa (2010-03-01). "Overdue Diligence: How BSCs can avoid hiring legal workers". Cleanlink.com. Retrieved 2010-04-01.
  10. ^ Miriam, Jordan (2011-08-15). "Immigration Audits Drive Illegal Workers Underground: ABM Caught for Employing illegal immigrants". online.wsj.com. Retrieved 2011-08-15.
  11. ^ Data from the employers' organisation in The Netherlands provided by EU-OSHA's Focal Point Literature review - The occupational safety and health of cleaning workers EU-OSHA - European Agency for Safety and Health at Work
  12. ^ "Janitors and Building Cleaners". Bureau of Labor Statistics. Retrieved 2024-07-22.
  13. ^ Torrington, Derek; Hall, Laura; Taylor, Stephen (2008). Contracts, Contractors and Consultants. Financial Times Prentice Hall. ISBN 9780273710752.
  14. ^ a b c d e f g h i j k l m n o p "European Skills, Competences, Qualifications and Occupations". European Union. Retrieved 2023-04-14.
  15. ^ "swimming facility attendant". esco.ec.europa.eu. Retrieved 2025-03-27.
  16. ^ "sewerage cleaner". esco.ec.europa.eu. Retrieved 2025-03-27.
  17. ^ "Government of the United Kingdom" (PDF). Government of the United Kingdom. Retrieved 2023-04-14.
  18. ^ "Janitors and Building Cleaners : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics".
  19. ^ Morreale, Don (July 6, 2012). "Crime Scene Cleaners mops up after mayhem". The Denver Post. Archived from the original on April 8, 2013.
  20. ^ Facts about Crime Scene Cleaners! by Documents & Resources for Small Business Professionals DOCSTOC News Source, Fed 12, 2013
  21. ^ "Definition of maid | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.

Further reading

[edit]

 

Frequently Asked Questions

Yes, Twin Phoenix offers loyalty and referral programs for recurring clients. You'll enjoy discounts and special offers, making it easier and more rewarding to keep your space clean and inviting with their services.

Yes, Twin Phoenix can tailor their cleaning services to meet the specific needs of your business, whether it's a medical facility or an industrial environment. They're equipped to handle unique requirements with expertise.

Twin Phoenix ensures your business's security and privacy by using background-checked cleaners, implementing strict access protocols, and closely monitoring cleaning operations. They're committed to safeguarding your premises while delivering top-notch cleaning services.