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"Hello my name is Daniel Burkholder. Back in the mid 80’s my daddy started an auto body shop in central British Columbia, Canada. Our shop had its humble beginnings right on the ranch that I grew up on. My daddy was a hard-working man who needed a way to support his family. So he learned the auto body trade and got to work fixing cars in the ranch shop. God blessed and the business grew and they needed to add on to the shop a couple of times to keep up with demand. And of course, this is where I grew up, I played and worked in the family shop. By the early 90’s the shop on the ranch was bursting at the seams. It was time to find a bigger and better location. The shop was then moved to a new shop in town, it’s actually still there today. I started managing the auto body shop in 2013. I wore many hats in the shop: customer service, shop management, parts ordering, insurance negotiations, and floor sweeper. Whatever needed to be done, I tackled it head-on. I knew that customer service...