[SPEAKER_00]: The actual education piece, right?
[SPEAKER_00]: I mean, I was a map teacher from most of my career.
[SPEAKER_00]: I do love map because I've always been a problem solver and I've always been very curious.
[SPEAKER_00]: So I loved that piece as well.
[SPEAKER_00]: But after five years of teaching, what I realized that I liked most was being able to build those systems and those processes that created self-sufficient learners.
[SPEAKER_00]: Like you've got to be willing to put yourself out there.
[SPEAKER_00]: You've got to be willing to
[SPEAKER_00]: Put your name out there, show up in places and say, what who you are and who you help because people don't buy from strangers, right?
[SPEAKER_00]: If nothing else was loving nothing can for eight.
[SPEAKER_00]: That's a good kind of thing.
[SPEAKER_00]: So that's what it like there is no shame in starting your business and getting to a certain point and not having your sister.
[SPEAKER_00]: You're sick.
[SPEAKER_00]: Until now.
[SPEAKER_00]: Are you going to be feeling that strain?
[SPEAKER_00]: Yeah.
[SPEAKER_00]: Are you going to be feeling that, oh, I'm working around the clock.
[SPEAKER_00]: Oh my gosh, I'm doing this again.
[SPEAKER_00]: Oh, I keep asking you the same question.
[SPEAKER_00]: Because that's the sign right there.
[SPEAKER_02]: I keep probably having security plus maybe even a security clearance.
[SPEAKER_02]: So nobody talks you how to write poems or how to test a security control.
[SPEAKER_02]: Or submit a ATO package.
[SPEAKER_02]: I'm Chris Akpala, a few years ago, I was in your shoes.
[SPEAKER_02]: Qualified on paper, but completely lost when it came to RMF.
[SPEAKER_02]: I had a degree, I had to search, I had to drive, and when somebody said how to test the AC-II control or validate stick finance, I had no clue what that actually looked like.
[SPEAKER_02]: Fast four or five years, I worked across DOD and federal agencies, late control assessments, rate and ATO package, and fast artists.
[SPEAKER_02]: That's why I built Arm F Academy to teach you the real world execution.
[SPEAKER_02]: They don't cover in certification books.
[SPEAKER_02]: Inside, I'll show you how to write a poem.
[SPEAKER_02]: They don't get fast back.
[SPEAKER_02]: Test and validate security controls.
[SPEAKER_02]: Translate tech jargon.
[SPEAKER_02]: Navigate NIST-D-Hundred-Fifty-Three.
[SPEAKER_02]: and RMF with confidence.
[SPEAKER_02]: If you're in IT supporting the government systems or stuck on the edge of sub security, this is your way.
[SPEAKER_02]: The people who go through my training don't just get higher, they hit the ground running because they practice the work before day one.
[SPEAKER_02]: Go to RMF Academy.io and let's get the work.
[SPEAKER_02]: Welcome everybody to another edition of the TechBoat Podcast.
[SPEAKER_02]: I am your host, Chris, a high-med specialist inside the Govtech space.
[SPEAKER_02]: And in today's podcast, we have a great guest.
[SPEAKER_02]: Her name is Jasmine.
[SPEAKER_02]: Jasmine's loving hearing about her for a very, very long time.
[SPEAKER_02]: She's a baller.
[SPEAKER_02]: D-one athlete, teacher.
[SPEAKER_02]: She played overseas.
[SPEAKER_02]: She's done a lot of work.
[SPEAKER_02]: And she's in the business space.
[SPEAKER_02]: And she's good at doing business processes, building your email list, creating funnels.
[SPEAKER_02]: trying to build your business so you don't have to be in your business.
[SPEAKER_02]: And without further ado, Jasmine is great to have will the parkers.
[SPEAKER_02]: Yes, thank you for having me.
[SPEAKER_02]: I'm so excited to be here.
[SPEAKER_02]: No, I'm here too, because you know, you first on your accent, he was like, hey, we get on up by a list.
[SPEAKER_02]: So we got a kind of like a delay, you know?
[SPEAKER_02]: You said I got a backlog, I want to get a backlog and somebody didn't want to come on.
[SPEAKER_02]: Either way, I'm going to have you on, but we was able to have you on sooner.
[SPEAKER_02]: So I'm excited to have you just tell your story from playing ball to being a teacher, which is one of the best professors you've ever done in life, has to be in tech industry to even start on your home business and being a full-time entrepreneur.
[SPEAKER_02]: So we're going to dive into this and then remember and answer some questions for myself.
[SPEAKER_02]: So, but how does it feel to be going?
[SPEAKER_00]: Honestly, it's going great.
[SPEAKER_00]: I am very blessed and very grateful to have an amazing network.
[SPEAKER_00]: So anytime I'm like, hey, can y'all come help me with something?
[SPEAKER_00]: People show up.
[SPEAKER_00]: So my first home girl showed up at ten very in the morning.
[SPEAKER_00]: The next one showed up at one p.m.
[SPEAKER_00]: and we've been working all day.
[SPEAKER_00]: So this is a great way to wrap up that just in the room with great people.
[SPEAKER_02]: Yeah, I mean, I know me.
[SPEAKER_02]: We both have very great networks and
[SPEAKER_02]: being able to call on people to help and it shows like if somebody's going to come on Saturday, you know, in ten a.m., you know what I'm saying?
[SPEAKER_02]: That shows that you wouldn't get back to their people too.
[SPEAKER_02]: Yeah, yeah.
[SPEAKER_02]: So, no, they get it.
[SPEAKER_02]: So, Jasmine, if you're all just diving to your story a little bit, I want to touch on, you know, your early life, going into college, what you did, and how you got an entrepreneurship.
[SPEAKER_02]: So Jasmine, can you kind of tell me, tell me about your early life in high school, what was your door?
[SPEAKER_00]: Yeah, you know, in high school, I would describe myself as a rule follower.
[SPEAKER_00]: I played basketball.
[SPEAKER_00]: I was the captain of the team.
[SPEAKER_00]: I was the point guard.
[SPEAKER_00]: So naturally, when you have a lot of eyes on you, you know, you're leading by example, whether that is in the classroom or on the court.
[SPEAKER_00]: or on the track, all the things that, you know, they had us doing in order to a preface where that I was always very aware that I had a team dependent on me to lead not just physically, but also emotionally as well.
[SPEAKER_00]: Like they was all whenever I was on like my high school team, I've never
[SPEAKER_00]: been on a team that's that much of a team since them like our motto was it's not about me and so every single day we push each other to be the best that we can possibly be and those are things that I've taken with me all the time like
[SPEAKER_00]: It doesn't matter where we're at now.
[SPEAKER_00]: I can still hit them up today, and they're like, I love you.
[SPEAKER_00]: I believe in you.
[SPEAKER_00]: And honestly, that really set the foundation for, you know, heading into college and playing basketball, playing overseas for a year, and all the other things that I've gotten since then.
[SPEAKER_02]: Yeah, so you should basically use a dough.
[SPEAKER_00]: That's the one thing that I learned about sports is like, there was no, you didn't need to be ladylike.
[SPEAKER_00]: You know, like you could just be, you know, your true self and after
[SPEAKER_00]: You know, you've been in hours.
[SPEAKER_00]: You've been in hours.
[SPEAKER_00]: So yeah, when I get the ball, I'm taking you to the rack and guess what, when I get that animal, you won't hear about it.
[SPEAKER_00]: You know what I mean?
[SPEAKER_00]: So it's like you, you get to see the journey of preseason.
[SPEAKER_00]: Yeah, I have no games in a minute.
[SPEAKER_00]: You just run a you work and you work and you work and they're regular season starts and you still work and you still work and then you get to see that whole season of Honestly long suffering that that takes you into playoffs and that takes you in the city championships and that takes you in the state playoffs
[SPEAKER_00]: And those are the things that really, I think have set me up for entrepreneurship now, even though I didn't think I was going to be entrepreneur at that point.
[SPEAKER_00]: But there are times where, you know, in entrepreneurship, your head is down, you ain't heard from your friends.
[SPEAKER_00]: You know, the sun that came up and down, you ain't left your room, because you focus focus focus and it reminds me of those crazy guitars.
[SPEAKER_00]: Yeah, it reminds me of those times of putting in the work in the wait room when nobody else is watching, but you know, come fourth quarter of the city championship, you know where that work came from.
[SPEAKER_00]: So it's, it really has set me up for entrepreneurship in a way that I honestly didn't expect at the time.
[SPEAKER_02]: So, you know, I just want to dive in a little bit for your D-one career and how you got into the pro career and then you how you became a teacher and to tech.
[SPEAKER_02]: So if you kind of talk a little bit like that about what went into that process,
[SPEAKER_00]: Yeah, so the transition from high school sports to collegiate sports is like, yo, like you get there and you're playing against, you know, you just turn eighteen.
[SPEAKER_00]: These women are at twenty two, twenty three.
[SPEAKER_00]: They've been lifting five times a day for the past four years.
[SPEAKER_00]: There they are as tall as you expected me to be and they're coming to let you know, yo, you just out here.
[SPEAKER_00]: And the transition is
[SPEAKER_00]: very humbling, especially going from playing in forty minutes in high school to them playing forty minutes all season.
[SPEAKER_00]: You know as a freshman you lie dang like you know but it's one of those things and going back to my high school teammates one thing that we always talked about is it's not about you so if
[SPEAKER_00]: If we're doing one-on-one drills and the girl that I'm guarding is the girl that's ahead of me.
[SPEAKER_00]: We'll guess what?
[SPEAKER_00]: The way I'm about to guard you, every time you take somebody in the game, I'm in no that I've crept you for that.
[SPEAKER_00]: And sometimes that is just your role.
[SPEAKER_00]: And that's okay.
[SPEAKER_00]: And so, you know, the transition from going to barely playing at all, my crush me here, too.
[SPEAKER_00]: two or three games into the season.
[SPEAKER_00]: The girl I had in me getting hurt and now I'm some, I'm, I'm getting minutes.
[SPEAKER_00]: I'm like, oh my gosh, and it's not going well.
[SPEAKER_02]: And I don't want to go back to that because I actually watched her videos when he was a freshman.
[SPEAKER_02]: And I saw that the young jazz man talking to these seniors, they kind of like, you know what's up.
[SPEAKER_02]: I mean, so I seen it.
[SPEAKER_00]: Yeah.
[SPEAKER_00]: And they, you know,
[SPEAKER_00]: They were bigger, stronger, faster, they're more knowledgeable, they have more composure.
[SPEAKER_00]: That's one thing, like the starting point guard, Z, when I got to college, she had very good composure.
[SPEAKER_00]: And although we were the same height,
[SPEAKER_00]: She was strong and she had she had her moves about her but it's one of those things where it's like all right am I gonna be upset with my teammate or I'm not gonna learn from her right and so those are things you know the humility that you have to have to say hey
[SPEAKER_00]: You're really good at this.
[SPEAKER_00]: I'm gonna learn from you.
[SPEAKER_00]: And when I'm sitting on the bench, I'm not sitting or pouting.
[SPEAKER_00]: I'm learning.
[SPEAKER_00]: I'm so good.
[SPEAKER_00]: Oh, you know, yeah, because because I know when it's my time, I need to be able to do that and better.
[SPEAKER_00]: And so when my time came up very quickly and now that I'm saying this out loud, this is such a theme in my life of, you know, my time to my opportunity coming way sooner than I ever bought, you know, to be.
[SPEAKER_00]: When the when the point guard had to meet got heard now was then I'm getting so many minutes and things are crumbling I'm I'm not doing well, you know all the notes that I was taking I'm like, oh, there's not theory no more I got to put him in screen.
[SPEAKER_00]: Oh, you know what I mean?
[SPEAKER_00]: And so just seeing you know how I played sophomore year
[SPEAKER_00]: Then, you know, then how I started playing senior year and that transition, I'm just like, it doesn't matter.
[SPEAKER_00]: It doesn't matter.
[SPEAKER_00]: You know what I mean?
[SPEAKER_00]: I have so many turnovers myself more year.
[SPEAKER_00]: I mean, you're doing that in front of somebody.
[SPEAKER_00]: You're not, not in just in front of one person.
[SPEAKER_00]: You're doing that in front of a crowd.
[SPEAKER_00]: You travel in around the country, some mess up in front of the crowd, right?
[SPEAKER_00]: But it's like, I think about today, I recorded thirty pieces of content today.
[SPEAKER_00]: Amazing.
[SPEAKER_00]: Uh, you, uh, I've already built a link for them.
[SPEAKER_00]: Many people, like, you get them saying like, and now I know what I'm doing.
[SPEAKER_00]: You think I'm afraid to post some concert after I've been, you know, had had thirty turnovers in front of a packed Louisville crowd like, come on now, like, that's amazing.
[SPEAKER_02]: So, okay.
[SPEAKER_02]: So, in college, you're, you're plenty one, you, you finish out your career.
[SPEAKER_02]: So, you went to become a teacher, right?
[SPEAKER_00]: So actually after that, I, the internship that I had, so I majored in operations and technology.
[SPEAKER_02]: So he wasn't using technology, right?
[SPEAKER_00]: Yeah.
[SPEAKER_00]: I went to school to be an engineer.
[SPEAKER_00]: I was dead set on being an engineer.
[SPEAKER_00]: But there were so many conflicts with practice, right?
[SPEAKER_00]: And so you got to pay bills, right?
[SPEAKER_00]: So boom, we move.
[SPEAKER_00]: Um, then I wanted to do nursing even more conflicts.
[SPEAKER_00]: So, um, you're right.
[SPEAKER_00]: And so the business school at the time had a major called, uh, engineering management.
[SPEAKER_00]: That was on R. Is that close to something gets engineering?
[SPEAKER_00]: I'm a rock with it.
[SPEAKER_00]: Two months into the school year, they cancel the major.
[SPEAKER_00]: And they like, yeah, if you're not, you know, if you're not graduating this year, you need to change your maker base down like, well, so then I cancel the major.
[SPEAKER_00]: So I'm my, all right, where do I land?
[SPEAKER_00]: I had a teammate who was setting operations and technology management.
[SPEAKER_00]: I was like, that sounds like some, so I'm gonna get in there.
[SPEAKER_00]: We're laying a hat of code at certain places, at certain times, we're building CRMs from scratch.
[SPEAKER_00]: We're learning a lot about efficiency.
[SPEAKER_02]: So he was learning that in Kamala.
[SPEAKER_02]: Yeah.
[SPEAKER_02]: Okay.
[SPEAKER_02]: I didn't.
[SPEAKER_02]: Okay.
[SPEAKER_02]: So that is it.
[SPEAKER_02]: They get a more research already.
[SPEAKER_00]: Got me here.
[SPEAKER_00]: I'm telling you, I have a whole bunch of full circle moments.
[SPEAKER_00]: But yeah, that's that's what I was learning.
[SPEAKER_00]: We're learning about efficiency.
[SPEAKER_00]: So if somebody asked me like, what are you majoring in?
[SPEAKER_00]: I would say I am learning how to make processes as efficient as possible.
[SPEAKER_00]: Now, at the time, you know, I'm still young, I'm a kid, I'm in Portland, Oregon, like... Rain.
[SPEAKER_00]: Rain, a lot of rain off from Southern California.
[SPEAKER_00]: I'm like, yo, where is the sun?
[SPEAKER_00]: Like...
[SPEAKER_00]: You know, it's a lot.
[SPEAKER_00]: You know, you're away from home.
[SPEAKER_00]: You're traveling all the time.
[SPEAKER_00]: I learned out of a suitcase for most of the year.
[SPEAKER_00]: You know, I'm, I'm springing to class because practice ends at four feet two and class starts at four feet five and I'm springing.
[SPEAKER_00]: I'm trying to make it so I can learn the beginning of the code and, you know, it's, it's a lot of moving pieces, right?
[SPEAKER_00]: Yeah, so once I graduated, I actually went into that field.
[SPEAKER_00]: I went into merchandise buying actually, which is a lot of supply chain.
[SPEAKER_00]: And I hated it.
[SPEAKER_00]: It made my back hurt.
[SPEAKER_00]: I never had any sort of pain, you know, non-gaming fluted.
[SPEAKER_00]: In my last night, I remember calling my coach and I was like, there's no way that I did all of this in college to sit in a place that makes my back hurt.
[SPEAKER_02]: Sit, not again.
[SPEAKER_00]: I know, I get literal blood swing tears.
[SPEAKER_00]: Okay.
[SPEAKER_00]: So I'm like, yeah, no.
[SPEAKER_00]: So she's like, you know what, video shape, I'm going to find you a team.
[SPEAKER_00]: I said, I should be bound to a team.
[SPEAKER_00]: I left that enough that job immediately.
[SPEAKER_00]: Okay.
[SPEAKER_00]: Two weeks, two sets.
[SPEAKER_00]: Okay.
[SPEAKER_00]: I'm out.
[SPEAKER_00]: Went, played overseas, got there.
[SPEAKER_00]: I'm like, oh, okay.
[SPEAKER_00]: I don't really like basketball.
[SPEAKER_02]: You're saying, you're like, this much.
[SPEAKER_02]: Yeah.
[SPEAKER_02]: Isn't like a little harder?
[SPEAKER_02]: Like, the women are more sure.
[SPEAKER_00]: Oh, it wasn't that.
[SPEAKER_00]: It's just a different culture, right?
[SPEAKER_00]: It's a different culture.
[SPEAKER_00]: Like, um, you know, in America, basketball is about being the dog sports are about being the dog.
[SPEAKER_00]: Um, in Ireland sports where about community.
[SPEAKER_00]: And I, I wasn't there yet.
[SPEAKER_00]: You know, I wasn't there yet.
[SPEAKER_00]: I was still very much so how are we going to, how are we going to run into the
[SPEAKER_00]: They do not see, they actually showed up to the game.
[SPEAKER_00]: They saw us on the schedule and had the on-dancing to show up to the game.
[SPEAKER_00]: Let's run them.
[SPEAKER_00]: That's how I go was going into sports.
[SPEAKER_00]: And they were just like, I love playing with my friends.
[SPEAKER_00]: And this is a great community.
[SPEAKER_00]: And I'm like,
[SPEAKER_00]: Okay.
[SPEAKER_00]: Um, okay.
[SPEAKER_00]: I got a really think about like what I actually liked about sports and what I thought that I was missing.
[SPEAKER_00]: Um, but one thing that was something that we got to do while we were there was we got to coach the hunger team.
[SPEAKER_00]: So on Saturdays, I'm teaching clinics with the everywhere from five years old to ten years old.
[SPEAKER_00]: And I'm getting to teach young people fundamentals and we are teaching them how to run plays and you know, all the things, how to dribble, how to pass, like very, very fundamental.
[SPEAKER_00]: I was like, okay, I'm not as interested in playing, but this coach you.
[SPEAKER_00]: This is it.
[SPEAKER_00]: And these ten year olds that was like, you know, on the weekends, I was doing my clinics, but my group of eight and nine and ten year olds were planning going against.
[SPEAKER_00]: I'm going to coach some of them like, this is kind of, this is where I want to be at.
[SPEAKER_00]: So that's why I went back to the States and started teaching fit gray with the ten year olds.
[SPEAKER_02]: That's what you wanted to do.
[SPEAKER_00]: You know, I only have one black teacher, K- twelve.
[SPEAKER_00]: I'm telling y'all.
[SPEAKER_00]: When I tell you, when I say, I'm moved to the DMB because I've seen stuff that I've never seen growing up here.
[SPEAKER_00]: Like, I remember my students telling me here, like, oh, uh, oh, your, your densest is why?
[SPEAKER_00]: Like, why?
[SPEAKER_00]: Like, just out of sheer curiosity, and I'm thinking, growing up, I didn't even know what he liked in this.
[SPEAKER_00]: I didn't, I didn't know that.
[SPEAKER_02]: Let me tell you something funny.
[SPEAKER_02]: I lived in DC.
[SPEAKER_02]: I was in the trenches.
[SPEAKER_02]: I was like, I like to tell people a same story.
[SPEAKER_02]: I mean, the trenches, I'm not gonna do it.
[SPEAKER_02]: But listen, I look out the window and I see somebody, I look out the window and I see somebody, I look out the window and I see everything.
[SPEAKER_02]: We're not, it's kind of weird.
[SPEAKER_02]: So what's I got into Pete, what's going on in the school or PG County?
[SPEAKER_02]: I see all these black people with big houses.
[SPEAKER_02]: No man.
[SPEAKER_02]: Is this real?
[SPEAKER_02]: Yeah.
[SPEAKER_02]: The way I was the environment I was, was it conducens to that?
[SPEAKER_00]: Right.
[SPEAKER_00]: So I get was right.
[SPEAKER_00]: So for me, I'm like the, the, the, the black role model that I saw.
[SPEAKER_00]: I mean, besides my parents, but outside of the house, it was my black teacher in third grade.
[SPEAKER_00]: I didn't have another one.
[SPEAKER_00]: And so the second semester of my last year of my master's degree.
[SPEAKER_00]: And it's like, if I never would have been a master's degree, that would have been my only teacher, right?
[SPEAKER_00]: So in my mind, I've always wanted to be a teacher, because that was a life-changing experience for me.
[SPEAKER_00]: So I'm like, you know what, this my time.
[SPEAKER_00]: I'm putting down my vestibals shoes.
[SPEAKER_00]: I'm ready to be a teacher.
[SPEAKER_00]: I teach, I go into teach for America.
[SPEAKER_00]: And I just fall in love with teaching.
[SPEAKER_00]: I fall in love with the community piece.
[SPEAKER_00]: I fall in love with the
[SPEAKER_00]: with the structure.
[SPEAKER_00]: I fall in love with being able to create an ecosystem where students can thrive.
[SPEAKER_00]: And what is necessary in that?
[SPEAKER_00]: Because of just the sheer numbers, right?
[SPEAKER_00]: Is one me is third of them.
[SPEAKER_00]: You need systems.
[SPEAKER_00]: You need processes.
[SPEAKER_00]: You need SLPs.
[SPEAKER_00]: You need to make sure that they know exactly what they are supposed to be doing.
[SPEAKER_00]: How important their role is to the classroom.
[SPEAKER_00]: How important they are to the person next to them.
[SPEAKER_00]: And it builds like this level of responsibility and community that I just loved.
[SPEAKER_00]: The actual education piece, right?
[SPEAKER_00]: I mean, I was a map teacher from most of my career.
[SPEAKER_00]: I do love math because I've always been a problem solver and I've always been very curious.
[SPEAKER_00]: So I loved that piece as well.
[SPEAKER_00]: But after five years of teaching, what I realized that I liked most was being able to build those systems and those processes that created self-sufficient learners.
[SPEAKER_02]: So I understand so you're in it being a teacher, you're learning business processes, you're getting a love for
[SPEAKER_02]: Tell me about that then you want to transition to something else or how did that go?
[SPEAKER_00]: Yeah, you know, at the time, I didn't realize that I was doing business processes.
[SPEAKER_00]: We just call it classroom management, right?
[SPEAKER_00]: And so the only way to be able to, in retrospect, manage a team is to be able to have this infrastructure, right?
[SPEAKER_00]: The only way to be able to go from teaching fairy students to then, you know, when you're teaching high school, maybe a hundred, hundred-fecky students is to have these systems in place, right?
[SPEAKER_00]: We just call that classroom management, I didn't know at the time that I was building my entrepreneurial acumen.
[SPEAKER_00]: And so the last school that I worked at was actually a computer science-based high school, which means the electives that the students had were computational art.
[SPEAKER_00]: They were learning to code web development.
[SPEAKER_00]: So maybe I'm going to class.
[SPEAKER_00]: I'm like, you don't understand what I'm doing.
[SPEAKER_00]: Right.
[SPEAKER_00]: I'm like, can you move over a song?
[SPEAKER_00]: You know what I mean?
[SPEAKER_00]: But at the time, I was a college and career counselor.
[SPEAKER_00]: So my job was to connect these students with these skills to tech opportunities.
[SPEAKER_00]: Whether it was, you know, internships, whether it was, you know, certain college colleges that supported these majors, whatever the case is.
[SPEAKER_00]: So I'm learning as I'm watching them learn and I'm connecting them with these mentorship opportunities and I'm connecting them with internships and I'm connecting them with colleges and I'm thinking like, no, wait a second.
[SPEAKER_00]: I remember this.
[SPEAKER_00]: You'll have supply chain.
[SPEAKER_00]: You'll have operations.
[SPEAKER_00]: In my students can do it.
[SPEAKER_00]: I know I can do it like they're brilliant.
[SPEAKER_00]: But if they can do it, I know I can do it.
[SPEAKER_00]: And as I'm talking to these people, I'm like, so
[SPEAKER_00]: Yeah, I'm not supposed to be connecting the students, but what do you do?
[SPEAKER_00]: You know what?
[SPEAKER_00]: What should day to day life?
[SPEAKER_00]: You know what I'm saying and doing like these impromptu copy shats, right?
[SPEAKER_00]: And so once I had decided, okay, I'm ready to close my teaching chapter.
[SPEAKER_00]: I'm like, you know what?
[SPEAKER_00]: I'm going to start a play.
[SPEAKER_00]: In my mind, at this point, I've never heard break in the tech.
[SPEAKER_00]: I've never heard
[SPEAKER_00]: I'm just a teacher.
[SPEAKER_00]: Yeah, I do it.
[SPEAKER_00]: I'm just doing it.
[SPEAKER_00]: What I did understand though is how to translate.
[SPEAKER_00]: My goals into the language that someone needs to hear.
[SPEAKER_00]: Because when you teach SAT crap, it's a six year old boys during the pandemic.
[SPEAKER_00]: Yeah, you better make it hot, right?
[SPEAKER_00]: Because all of their scores, what up?
[SPEAKER_00]: Yeah, you, you had to talk that, okay?
[SPEAKER_00]: And so, yeah, like that, you know, you have to be able to translate.
[SPEAKER_00]: So when it was time for me to leave education and go into tech, I knew how to translate my resume.
[SPEAKER_00]: Once I was like, all right, well, oh, is this what they're looking for?
[SPEAKER_00]: Oh, this is what this is called over here.
[SPEAKER_00]: Okay, translate.
[SPEAKER_00]: So I'm gonna interview some, you know, I'm just in the interviews, but what I understood having translated my resume, I didn't, I wasn't so great at translating lives in the interviews.
[SPEAKER_00]: So I kept running into people saying, I never thought to hire a teacher for this role.
[SPEAKER_00]: And I'm like, this is the education program manager.
[SPEAKER_00]: What you're talking about?
[SPEAKER_00]: So I'm just like, you know, I'm animal, you're mad.
[SPEAKER_00]: I'm just update my language and make sure I'm using the same language on my resume in the interviews.
[SPEAKER_00]: And after that, I ended up in a meta.
[SPEAKER_01]: Oh, you were a meta.
[SPEAKER_01]: I didn't know there.
[SPEAKER_01]: I did.
[SPEAKER_01]: Oh, my first job out of the town.
[SPEAKER_01]: Oh, you're first job.
[SPEAKER_01]: I'll take you on a hotsees to get a job in a meta.
[SPEAKER_01]: No, I did it.
[SPEAKER_01]: Yeah.
[SPEAKER_00]: Yeah, so this one saying I had never heard the break into tech.
[SPEAKER_00]: I didn't know any career coaches.
[SPEAKER_00]: I didn't know none of that.
[SPEAKER_00]: I just said I'm I'm ready to leave the classroom.
[SPEAKER_00]: I'm going to get a job and so I did like that.
[SPEAKER_00]: That's kind of how I move.
[SPEAKER_02]: Like, you know, the people that we talk to in our spaces, they have a, they move differently.
[SPEAKER_02]: We've seen some amazing people, but they all have this mentality of being the door.
[SPEAKER_02]: Everybody of interview have that mentality.
[SPEAKER_02]: So, so you're Edmeter, we're doing that matter.
[SPEAKER_00]: So, I'm sitting in between.
[SPEAKER_00]: They decide to stay in engineers and the consumer marketing team and I am building internal training programs.
[SPEAKER_00]: So, anything that you could use
[SPEAKER_00]: in your performance review to say, hey, I'm still upskilling.
[SPEAKER_00]: Those are the courses that I was helping build.
[SPEAKER_02]: Oh, you noticed that.
[SPEAKER_02]: So that's why when we always talk about courses, you're down in at a very, very high level.
[SPEAKER_02]: That's why you always let me know.
[SPEAKER_02]: I encourage you to do this.
[SPEAKER_00]: Yeah, that's right.
[SPEAKER_00]: Because my master's is in curriculum and instruction.
[SPEAKER_00]: but seeing it, you know, at a technical level, you know, I'll see when I taught high school as well.
[SPEAKER_00]: So, you know, then working with data scientists, I'm like, oh, yeah, this is like my class, but like the six or one version.
[SPEAKER_00]: You know, I mean, if I'm teaching one or one, I'll teach the six or one, but I'm following.
[SPEAKER_00]: So,
[SPEAKER_00]: Being able to see those good bill, I'm like, okay, cool, but then also, again, the translation piece, because the way that the data scientists and data engineers were talking, and the way that the consumer marketers were talking, night and day.
[SPEAKER_00]: But, but John need each other, right?
[SPEAKER_00]: Because marketing needs the data.
[SPEAKER_02]: This is a little circle of them because like talking to doing these interviews, like I can see how God puts you in a certain space to get you what you need to go.
[SPEAKER_02]: So that's why I like, even what you're telling me is it's like everything you've done is leading a umbrella on.
[SPEAKER_02]: But we're going to talk about meta and then how I laid it to entrepreneurship.
[SPEAKER_00]: All right, so after meta, I actually ended up having my first stint at like fractional COO, right?
[SPEAKER_00]: I was working for this education consulting company, and they were growing very quickly.
[SPEAKER_00]: And, you know, at any startup, you are wearing helmets, right?
[SPEAKER_00]: Put an every hit, right?
[SPEAKER_00]: That was, you know, you get a chance to see all parts of the business.
[SPEAKER_00]: That was kind of, and at that time, too, I remember there were a lot of people, I think I should just go on to my first conference.
[SPEAKER_00]: And there were a lot of people that I met there who were like, hey, I'm starting this, you know, I would love for you to join the team.
[SPEAKER_00]: Hey, I'm doing this, I would love for you to join the team.
[SPEAKER_00]: Hey, hey, hey, hey, hey.
[SPEAKER_00]: And I'm also working at this sort of having my hands and all the things.
[SPEAKER_00]: And that was my first, like, aha of like, if everybody thinks that I can help them grow their business, that means I can run a business.
[SPEAKER_00]: And maybe I'm not ready at this particular moment, but my thought was, yeah, that was, that was my first like, entrepreneurial like, you know, kind of bliped.
[SPEAKER_00]: Like, if you've ever read the giver, you know, the part where the, where the apple starts blinking red, that, that's what that moment was for me.
[SPEAKER_00]: I'm like, day.
[SPEAKER_00]: So everybody thinks I can help them.
[SPEAKER_02]: But did you remember how it sounds doubt before?
[SPEAKER_02]: That's, what did you have your so-called cannibal method?
[SPEAKER_00]: No, I don't think it was that.
[SPEAKER_00]: I think I just,
[SPEAKER_00]: I think I was just still kind of in my rule following.
[SPEAKER_00]: I think I was still like, you know, well, I really know how to land a jump in tech, because I can land a job in Meta, I can land a jump somewhere else.
[SPEAKER_00]: Um, so in my mind, I was just like, you know, you're going from teacher to tech, you didn't double just salary, right?
[SPEAKER_00]: You go and, and I went on contract double my salary went to get an FTE role, another big, big percentage increase.
[SPEAKER_00]: So it's like,
[SPEAKER_00]: What's wrong with this?
[SPEAKER_00]: What could possibly be wrong with this, right?
[SPEAKER_00]: This can't be bad, right?
[SPEAKER_00]: And so in my mind, I'm like, although this has sparked in me a little bit, I'm like, you know, I'll just keep on going the course because I think I'll crack the code on something, right?
[SPEAKER_00]: So I land that snowflake.
[SPEAKER_00]: Now, as snowflake.
[SPEAKER_02]: Are you gonna snowflake?
[SPEAKER_02]: Yeah.
[SPEAKER_02]: That's one of the biggest dips.
[SPEAKER_02]: Like, you literally, that's a dream job.
[SPEAKER_02]: That's amazing.
[SPEAKER_02]: Go ahead and I'm so I'm fanning out because I know these companies very well.
[SPEAKER_00]: But you know, this was another thing, too.
[SPEAKER_00]: I remember being at text given.
[SPEAKER_00]: And the reason why I will always give flowers to conferences like this is because I was negotiating three offers at the time when negotiating three offers at the conference.
[SPEAKER_00]: And I would go in, right, and I would grab somebody, literally, stringer.
[SPEAKER_00]: I ain't on nobody.
[SPEAKER_00]: I'm like, hey, I got a job offer on the phone.
[SPEAKER_00]: Can you help me to go shit this?
[SPEAKER_00]: And they would step outside with me.
[SPEAKER_00]: Help me.
[SPEAKER_00]: No, no, no, go, not.
[SPEAKER_00]: Ask for this.
[SPEAKER_00]: Go back.
[SPEAKER_00]: Ask for this.
[SPEAKER_00]: I'm like, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh
[SPEAKER_00]: You know what I mean?
[SPEAKER_00]: Cause I had a flight booked in two days.
[SPEAKER_00]: This same thing could have happened two days later.
[SPEAKER_00]: And I wouldn't have had that same type of support.
[SPEAKER_00]: Just being like, now we gonna win today.
[SPEAKER_00]: Right?
[SPEAKER_00]: And so it'd be like, okay, one phone call.
[SPEAKER_00]: Oh, they said this.
[SPEAKER_00]: Girl, tell them no.
[SPEAKER_00]: Yeah, you gonna have to come harder than that my friends that you gonna have to come harder than that.
[SPEAKER_00]: Okay, I'm gonna go back in office.
[SPEAKER_00]: Okay, somebody else called oh, this one they all for more they all for a more girl go back not tell them other people I'm the yeah, yeah, the people my friend said to tell you that you know I'm like I don't know so being in that space right I'm like going back and forth.
[SPEAKER_00]: I don't I don't I don't know I'm just like I just want to die up
[SPEAKER_00]: That's it.
[SPEAKER_02]: Yeah, and show it.
[SPEAKER_02]: Yeah, show it.
[SPEAKER_02]: Show it.
[SPEAKER_02]: I was like, I'm a furer for it.
[SPEAKER_02]: Yeah, because snowflake ain't even at that time.
[SPEAKER_02]: I think it was more of the start-up.
[SPEAKER_02]: And if you, you know, got the stocks right.
[SPEAKER_02]: You can mess around in.
[SPEAKER_02]: I wasn't there.
[SPEAKER_02]: Okay.
[SPEAKER_00]: I know.
[SPEAKER_00]: I was there.
[SPEAKER_00]: You know, yeah.
[SPEAKER_00]: Yeah.
[SPEAKER_00]: But I was still there.
[SPEAKER_00]: I was there when Frank's little knew was there.
[SPEAKER_00]: Um, and so I think that was when I had like the aha moment because I had told somebody, oh, you know, you know, I work at Snowflake.
[SPEAKER_00]: Have you heard of it?
[SPEAKER_00]: They fight.
[SPEAKER_00]: Have I heard of it?
[SPEAKER_00]: Snowflake?
[SPEAKER_00]: Okay.
[SPEAKER_00]: Snowflake?
[SPEAKER_00]: Look.
[SPEAKER_00]: People were killed or for Snowflake.
[SPEAKER_00]: Hey, but you know, it's one of those things.
[SPEAKER_00]: Like, I'm just like, okay, I'm here with a, you know, and one thing I realize about like big-saint companies to always in the intro, there's some sort of module about imposter syndrome.
[SPEAKER_00]: I'm like, what is this?
[SPEAKER_00]: What is that?
[SPEAKER_02]: But for you, you don't understand, you've been living like kind of a superstar lifestyle.
[SPEAKER_02]: You know what I was saying?
[SPEAKER_02]: If you're in, if you're playing basketball, you're in front of crowds, you're, you're playing overseas, you're in contact with these people, so you kind of already broke that barrier.
[SPEAKER_00]: But here's the thing, too, though.
[SPEAKER_00]: And this is what I learned.
[SPEAKER_00]: during my sophomore season where I was all of a sudden getting the whole bunch of minutes and having so many turnovers.
[SPEAKER_00]: What was the turning point for me is believing that I should be there.
[SPEAKER_00]: So I think like that was my big tech moment.
[SPEAKER_00]: You know, I had that at nineteen.
[SPEAKER_00]: Whereas some people don't have them so they're twenty twenty five, right?
[SPEAKER_00]: Yes, all right.
[SPEAKER_00]: They're you're you're you're latering your twenties and you're like, do I deserve to work?
[SPEAKER_00]: And how yeah, you do.
[SPEAKER_00]: You can say, are you going to tell me?
[SPEAKER_00]: Because it is no number in the world that a company can tell me, that's going to pay me my worst.
[SPEAKER_00]: Because no company can tell me that.
[SPEAKER_00]: Right?
[SPEAKER_00]: That's between me and God.
[SPEAKER_00]: We got a whole different conversation.
[SPEAKER_00]: Go, but no, and I'll tell you.
[SPEAKER_00]: We have a different negotiation out there.
[SPEAKER_00]: You know what I'm saying?
[SPEAKER_00]: But you're right.
[SPEAKER_00]: And it ain't even no negotiation up there.
[SPEAKER_00]: Right?
[SPEAKER_00]: And so it's just like,
[SPEAKER_00]: What what you mean this price this room is priceless so I think I think in the end these moments of just like
[SPEAKER_00]: Anytime I come up against a moment where, you know, it feels like, oh, the odds are stacked against me.
[SPEAKER_00]: And you know, it's like, you know, when you a little kid playing basketball, you like, two seconds left, five, four, three, two, like, I'm a score every time.
[SPEAKER_00]: And I don't care how I'm gonna get it, but I'm gonna get it.
[SPEAKER_00]: You know what I'm saying?
[SPEAKER_00]: Like, you're gonna have to take my arm off literally to stop me from doing summer, right?
[SPEAKER_00]: And so when you have that mentality and so many things,
[SPEAKER_00]: Sometimes, when a roadblock comes up, you don't even realize that it's a roadblock, true.
[SPEAKER_00]: And a win is just a win because I scored this buck in a million times, it don't matter if I scored it on, you know, whoever, whoever.
[SPEAKER_02]: So Jazz McGee kind of told me about the, uh, you, you worked at all these big companies.
[SPEAKER_02]: You worked at Snowflake.
[SPEAKER_02]: You worked at meta transitions, you know, from tech, from school.
[SPEAKER_02]: You played overseas at what moment did you say, okay, I'm going to start my home business.
[SPEAKER_00]: You know, it was when I signed my contract at Snowflake.
[SPEAKER_00]: I remember looking at the number and thinking, oh my gosh, this is the most money I've ever made.
[SPEAKER_00]: And I don't want to wait all year for this money.
[SPEAKER_00]: And I said that allowed to a colleague of mine.
[SPEAKER_00]: And he turned to me and said, oh, you signed my contract.
[SPEAKER_00]: And I said, oh,
[SPEAKER_00]: Tell me more.
[SPEAKER_00]: What were we talking about?
[SPEAKER_00]: Tell me.
[SPEAKER_00]: So that was like, you know, the first time I was like, okay, I'm really listening now.
[SPEAKER_00]: I'm really listening.
[SPEAKER_00]: And so that was I think maybe.
[SPEAKER_00]: Probably like less than thirty days later, I was starting my first business.
[SPEAKER_02]: So okay, so you're starting a first business.
[SPEAKER_02]: Okay, you wouldn't find the business processes because you've been doing that for your whole life being a point guard, being a teacher, you've been doing all these roles.
[SPEAKER_02]: So that's that.
[SPEAKER_02]: So you want to do that business.
[SPEAKER_02]: So key explains to me why you want to do it's process.
[SPEAKER_02]: So or process, I'm sorry.
[SPEAKER_00]: Yeah, in my first business, I actually went back to education.
[SPEAKER_01]: Oh, you do.
[SPEAKER_00]: Because I thought that's what I wanted to do.
[SPEAKER_00]: But I realized as I was building that business, the conversations that I was having with other entrepreneurs, with other entrepreneurs were all about their processes.
[SPEAKER_00]: We're all about their workflows.
[SPEAKER_00]: We're all about automations.
[SPEAKER_00]: We're all about scaling.
[SPEAKER_00]: And I'm just like, all right, I got to a point where I'm just like, okay, pause.
[SPEAKER_00]: Let me pause.
[SPEAKER_00]: Let me get silent.
[SPEAKER_00]: Let me listen and figure out where I'm supposed to pivot because no desire of my heart is to be ignored.
[SPEAKER_00]: Right.
[SPEAKER_00]: Listen on a pivoted everywhere, right?
[SPEAKER_00]: And so after a while, I think I took about two weeks off, paused, closed the business took two weeks off.
[SPEAKER_00]: And that is when in that stillness is where I realize, okay, I know what I want to do.
[SPEAKER_00]: I want to
[SPEAKER_00]: circle all the way back.
[SPEAKER_00]: And so it was in that still list that I realized I was ready to pivot.
[SPEAKER_00]: And I decided to go back to, you know, something I have been talking about all year and I knew I wanted to get into operation.
[SPEAKER_00]: So I was just ready to go straight into it.
[SPEAKER_02]: Okay, so when it comes to business processing and I know you will speak focus on tech entrepreneurs, can you explain what is a business process?
[SPEAKER_00]: So a business process is how you get from A to B.
[SPEAKER_00]: And it's seen simple because logically it is, right?
[SPEAKER_00]: But a lot of entrepreneurs and a lot of entrepreneurs are very visionary, right?
[SPEAKER_00]: We've got a lot of ideas going in our heads.
[SPEAKER_00]: We have big vision all those states and
[SPEAKER_00]: A lot of times that process lives in our head.
[SPEAKER_00]: And so a lot of times it's not the same process every single time from A to B. And now we got work that, you know, maybe it's step one, two, three with one light, but maybe it's step two, three, six for another.
[SPEAKER_00]: And maybe it's step four, seven, eight for another.
[SPEAKER_00]: And now when I go to higher, what am I going to tell you?
[SPEAKER_00]: How am I going to help?
[SPEAKER_00]: And so when it comes time, even to automate, AI is hot right now.
[SPEAKER_00]: People want to use AI for every day.
[SPEAKER_00]: AI can't predict for six, seven, one, two, four.
[SPEAKER_00]: It can't do that.
[SPEAKER_00]: But if you, if you streamline that process and make sure that it's a one, two, three every single time,
[SPEAKER_00]: Now it's smooth.
[SPEAKER_00]: Now it's repealable.
[SPEAKER_00]: Now I can ask you to do it.
[SPEAKER_00]: Now I can ask AI to do it.
[SPEAKER_00]: Now I can automate it.
[SPEAKER_00]: Whatever the case may be.
[SPEAKER_00]: So a business process is a way to get from A to B. But where we get lost is it being stuck in our head.
[SPEAKER_02]: Okay.
[SPEAKER_02]: So break this down.
[SPEAKER_02]: What is kind of like a average workflow for hisness?
[SPEAKER_02]: Because I know you do this on the time.
[SPEAKER_02]: It's kind of rad out to
[SPEAKER_00]: Yeah, so workflows that I often build for my clients are client onboarding workloads.
[SPEAKER_00]: And reason thing is because there are people who have wonderful wonderful wonderful products, wonderful services and brilliant businesses, right?
[SPEAKER_00]: But when you're building a business, a lot of times, your hyper focus on delivery.
[SPEAKER_00]: So a lot of times that part is good.
[SPEAKER_00]: How am I going to get the service to the client?
[SPEAKER_00]: That part is typically good.
[SPEAKER_00]: That's how you can have a business.
[SPEAKER_00]: But the part where
[SPEAKER_00]: We're in that translation space of how do I get the information that I need from the client?
[SPEAKER_00]: How do I get that transferred to the team in a very timing manner so that we're delivering a quick win?
[SPEAKER_00]: I like to zoom in on that process so that we can get quick wins, right?
[SPEAKER_02]: Yeah, because I know you found out some Kremozi.
[SPEAKER_00]: Yeah.
[SPEAKER_02]: Yeah, you kind of put me on too.
[SPEAKER_02]: Yeah.
[SPEAKER_02]: I've been listening to that man.
[SPEAKER_02]: When saw I'm led that how to make it out of leads?
[SPEAKER_02]: That book kind of got me.
[SPEAKER_02]: I need leaves and I'm generating these now, but say you say you get a lead.
[SPEAKER_02]: There's an onboarding process.
[SPEAKER_02]: Yeah, you get that onboard process.
[SPEAKER_02]: You got to do that screaming of the emails.
[SPEAKER_02]: And then once you book them all, you do the code as a follow up after.
[SPEAKER_02]: And then also to you delivering the product.
[SPEAKER_02]: So that's kind of what you're doing, right?
[SPEAKER_00]: Yeah.
[SPEAKER_00]: So a lot of those.
[SPEAKER_00]: A lot of the follow-ups, a lot of nurturing, a lot of information sharing, that costs, you can automate that in a sequence, right?
[SPEAKER_00]: So what I like to tell my clients is as soon as
[SPEAKER_00]: the sale closes.
[SPEAKER_00]: Something needs to go to the client of certain.
[SPEAKER_00]: Here's what's next.
[SPEAKER_00]: Hey, you don't need to be confused.
[SPEAKER_00]: Any questions that you have?
[SPEAKER_00]: I'm going to answer them before you have them because here you go.
[SPEAKER_00]: Here's the, here's the steps of what we're going to do.
[SPEAKER_00]: Here's what I need from you.
[SPEAKER_00]: And let's talk in X amount of time, right?
[SPEAKER_00]: It's the same as like going on a, oh, somebody asked me from my number.
[SPEAKER_00]: If I don't hear from you in twenty four hours, you said, I don't know naked.
[SPEAKER_00]: You said, you got a twenty pull out.
[SPEAKER_00]: Look at this.
[SPEAKER_00]: Well, is this, right?
[SPEAKER_00]: And it's honestly, it's the same with our clients though, right?
[SPEAKER_00]: Like they're expecting that white club service because they pay white club money.
[SPEAKER_00]: And so just because you have this brilliant service doesn't mean that you can skimp on the client's parents.
[SPEAKER_02]: Okay.
[SPEAKER_02]: So what are some of the main issues you see with people that started businesses in their processes?
[SPEAKER_02]: Like, and of course, I was a client at one time to you two years.
[SPEAKER_00]: Yeah, and you know, I'm reluctant to call it an issue.
[SPEAKER_00]: Because the thing is, if I'm, if I'm building plumbing, the only way that I would know if there was a leak in the system is its water is actually moving.
[SPEAKER_00]: So what I, what I like to tell clients that I work with is, if you feel like something is breaking, congrats you got motion.
[SPEAKER_00]: Because if, if nothing is blowing or sure, so that I was saying it, if nothing is blowing nothing can break.
[SPEAKER_00]: That's a good kind of good.
[SPEAKER_00]: So that's what it might there is no shame in starting your business and getting to a certain point and not having your system until now Are you gonna be feeling that strain?
[SPEAKER_00]: Yeah, are you gonna be feeling that?
[SPEAKER_00]: Oh, I'm working around the clock.
[SPEAKER_00]: Oh my gosh.
[SPEAKER_00]: I'm doing this again.
[SPEAKER_00]: Oh, let me keep asking you the same question because that's the sign right there.
[SPEAKER_00]: I'm answering the same question over and over again as the CEO.
[SPEAKER_00]: I'm answering Client emails.
[SPEAKER_00]: No you the CEO you suppose to be
[SPEAKER_00]: do envision work, you supposed to be strategizing all of the things, right?
[SPEAKER_00]: And so when you start, when I start hearing a, if I'm at a networking event or if I'm at a conference and I start hearing somebody talking about their business and they're saying, oh my gosh, I forgot to follow up with such a such a such.
[SPEAKER_00]: Oh man, oh, I got to send the same thing, the such a such.
[SPEAKER_00]: So as you say, I got to send the same thing.
[SPEAKER_00]: Oh, okay, maybe we're getting into the realm of a repeatable process, which means that we may be able to automate it or at least string on it.
[SPEAKER_02]: Yeah, because there's ways to automate, if you use like automation tools or you just hire a BA, but it's better to automate it.
[SPEAKER_02]: Like what type of tools that you can use to automate your business process?
[SPEAKER_00]: Yeah, so one, I always encourage people to keep their text stack as small as possible.
[SPEAKER_00]: Yeah, like sometimes, you know, you're like, oh my gosh, I just need something quick.
[SPEAKER_00]: So I'm going to just get this.
[SPEAKER_00]: Oh, I'm going to need some quicks one.
[SPEAKER_00]: Get this.
[SPEAKER_00]: The next thing you know, your tech stack is a mile wide and an inch deep.
[SPEAKER_02]: And that's what we talked about.
[SPEAKER_02]: You was like, what is your tech set?
[SPEAKER_02]: And you could just use one thing.
[SPEAKER_00]: Yeah, just use the one.
[SPEAKER_00]: And that's what I spent a lot of time during the week.
[SPEAKER_00]: Deep diving and learning every single feature of certain tools because I want my clients to be able to maximize them, right?
[SPEAKER_00]: And some, you know, is better is better to pay the twenty dollars a month for one thing, right, that you can use in multiple ways than it is to have fifteen free things because it's going to cost you in time.
[SPEAKER_00]: You is going to cost you in time going back and forth and back and forth.
[SPEAKER_00]: So one finding the right tool for your business and known, do not copy
[SPEAKER_00]: what your friend's business is doing.
[SPEAKER_00]: You have your own business.
[SPEAKER_00]: It's a money.
[SPEAKER_00]: And so you need your own tools that match what your business goals are.
[SPEAKER_00]: But the second piece is, you know, being able to use the appear and make.com, those are pretty, um, those are pretty popular ones for anything that doesn't connect within the tech set that you have.
[SPEAKER_02]: Yeah, because even when we talk about text act, you can just like, for example, I want to do school, but I think then get it is probably better for me because schools go more for the bigger people.
[SPEAKER_02]: Yeah.
[SPEAKER_02]: So think, if I just got to maximize it to the maximum participle or even like we talked about, you don't need to see around.
[SPEAKER_02]: You could just use Google.
[SPEAKER_00]: Yeah, let's do that.
[SPEAKER_00]: That's what I tell people to it's like, there are
[SPEAKER_00]: You're going to grow out of tools, just like you grow out of everything else.
[SPEAKER_00]: So if you need to get started, yeah, you do need some way to keep track of your clients.
[SPEAKER_00]: You do need some way to keep track of what's going on in your business.
[SPEAKER_00]: Doesn't need to be HubSpot on day one.
[SPEAKER_01]: That's too much.
[SPEAKER_00]: Probably not, right?
[SPEAKER_00]: And so the exercise that I want people to get into is tracking.
[SPEAKER_00]: I want us to be tracking things.
[SPEAKER_00]: How you track them is up to you, right?
[SPEAKER_00]: But you will outgrow systems.
[SPEAKER_02]: Yeah, so you mean about track that you're tracking the KPR.
[SPEAKER_02]: Yeah, names.
[SPEAKER_02]: Yeah, they're doing.
[SPEAKER_00]: You're tracking leads.
[SPEAKER_00]: You're tracking the onboarding experience.
[SPEAKER_00]: How long it takes the onboard.
[SPEAKER_00]: How long it takes to close.
[SPEAKER_00]: You know, if you are a coach.
[SPEAKER_00]: how effective was each module, how often are people showing up on those types of things?
[SPEAKER_00]: What feedback are you getting?
[SPEAKER_00]: And so all of that data is what helps you make decisions on what to keep, what to ditch, what levers to pull, what to automate, what not to automate.
[SPEAKER_02]: Yeah, because even me, I'm doing sales goes up front to my sales person.
[SPEAKER_02]: And now you can just tell Tom can film like action questions like you said you did.
[SPEAKER_02]: I'd be like, okay, so let me, for example, like he said track everything you're asking and my course have I made what a cry.
[SPEAKER_02]: Okay, this is what what have you done?
[SPEAKER_02]: What are you looking for anyway?
[SPEAKER_02]: Okay, let me see a resume.
[SPEAKER_02]: I see a resume is not good.
[SPEAKER_02]: Okay, got the sale right there.
[SPEAKER_02]: Then, okay, well, you don't know how to get in this specific career for you.
[SPEAKER_02]: Oh, that's another sale there.
[SPEAKER_02]: And then you can just keep adding it on.
[SPEAKER_02]: But when you track that data, you know what worse and what doesn't work.
[SPEAKER_00]: Correct.
[SPEAKER_00]: And so, and then the step after that, right, is analyzing that data and figuring out, okay, well, if the last ten clients that I worked with, there was a resume issue or whatever the case may be, I didn't have enough time.
[SPEAKER_00]: Now, those are questions that you go and add into your client intake.
[SPEAKER_00]: Right, that's information that you know, hey, I'm asking these saying questions over and over.
[SPEAKER_00]: Is there anything that is there any way I can get this information sooner, right?
[SPEAKER_00]: And so even with my strategy calls, something that I have updated is like, okay, in all of these strategy calls, right, which is where we are mapping out your full client onboarding workflow, we're saying,
[SPEAKER_00]: What happens when what tech are you using and how we stream my list process?
[SPEAKER_00]: One thing that I'm starting to ask a lot, what I realize I'm asking over and over is what techs are you using?
[SPEAKER_00]: What's your long term vision?
[SPEAKER_00]: You're right?
[SPEAKER_00]: Yeah, and what I realize is because I'm asking those and every call I'm adding those now to my intake.
[SPEAKER_00]: Because now if I know your vision that I know your tech step before, now I can use that fifteen minutes better.
[SPEAKER_00]: And that is what most processes and workflows are about.
[SPEAKER_00]: Because I took that data and realized I can put it into an intake form and get that information sooner.
[SPEAKER_00]: Now I can deliver better to you.
[SPEAKER_02]: Okay.
[SPEAKER_02]: And it also with an intake poll you're getting emails.
[SPEAKER_02]: You're getting demographic.
[SPEAKER_02]: It should cause even if you sell to one time they might sell to them again.
[SPEAKER_02]: And it also referrals.
[SPEAKER_02]: Can you kind of explain like the benefits of having emails, having referrals and having that thing to help you out of the future?
[SPEAKER_00]: because sometimes people are ready to work with you in different capacities, right?
[SPEAKER_00]: Or somebody downloads a free resource that I have.
[SPEAKER_00]: They may not have been ready to work with me in a thirty days rent, but you know, if I am realizing when they downloaded that, maybe I can circle back with them, right?
[SPEAKER_00]: Or somebody only did a strategy call with me, but it's been a while.
[SPEAKER_00]: Maybe I can circle back around and say, hey, are you ready for a thirty days rent?
[SPEAKER_00]: And so being able to
[SPEAKER_00]: nurture the leads that you do have and be able to tap back into that network is very important as a visitor.
[SPEAKER_02]: Yeah, because like you and I'm learning it so I started RML Academy people really like this.
[SPEAKER_02]: I'm getting a lot of email signups.
[SPEAKER_02]: Okay, again, a lot of email signups and I'm getting I'm about to put out an RML how to get an RML book.
[SPEAKER_02]: You know, so his gathering leads, but you got a nerd they're not trying to bite now.
[SPEAKER_02]: And also you can do a cold email to, you know, see they want to buy.
[SPEAKER_02]: But tracking those emails is keeping those emails the nurtured over time.
[SPEAKER_02]: That's your role like it.
[SPEAKER_02]: Right.
[SPEAKER_02]: And eligible to talk to about that.
[SPEAKER_00]: Yeah, because people don't buy from strangers and that's a big thing too, like even like with content, like you got to be willing to put yourself out there.
[SPEAKER_00]: You got to be willing to put your name out there, show up in places and say, which who you are and who you help because people don't buy from strangers, right?
[SPEAKER_00]: People always tell me like,
[SPEAKER_00]: Uh, oh well, you you you close the deal via text.
[SPEAKER_00]: I'm like, yeah, you say that, but I'm in a three conferences with this person.
[SPEAKER_00]: I don't been here.
[SPEAKER_00]: We don't messaged about this.
[SPEAKER_00]: I don't have to with this.
[SPEAKER_00]: We don't been here here here here here here and then it turned into a text close.
[SPEAKER_00]: And so
[SPEAKER_02]: we don't we don't buy from strangers and so it's important to nurture you know and keep keep providing value for people like honestly I want people to win regardless of if they work or me or not and exceed the bat exactly exactly exactly because usually it takes like you and me I'll be watching this girl this is girl watch specifically I don't know or I can forget her name but I watch her she a best and she's one of the ladies I follow to grow my length and just I'm almost at seven thousand now so that's is that pretty shisha
[SPEAKER_02]: But yeah, you know, I watch her and I'm alive.
[SPEAKER_02]: She put out anything I buy just off of just over here.
[SPEAKER_02]: She would know as it tries.
[SPEAKER_02]: It's like six moves.
[SPEAKER_02]: It's right.
[SPEAKER_02]: Right.
[SPEAKER_02]: It was the right.
[SPEAKER_02]: Right.
[SPEAKER_02]: Okay.
[SPEAKER_02]: So I had a question.
[SPEAKER_02]: So when should somebody start to build a system?
[SPEAKER_00]: So ideally, you build them into your business from the beginning, but most people don't, and that's okay.
[SPEAKER_00]: Now one thing I will say, systems are for rigidity, which means that you have to have a certain amount of reps in something to know that you want to stick with that process.
[SPEAKER_00]: So going back to what we were talking about, do you want to stick to one, two, three, or maybe four, seven, nine really was the one that you needed, but you don't know that until you play with little things.
[SPEAKER_03]: And then you got to do it.
[SPEAKER_00]: Right, right.
[SPEAKER_00]: So you, you, you have to be okay.
[SPEAKER_00]: Trying failing in pivoting.
[SPEAKER_00]: Trying and I don't want to use the word fail because it's not that.
[SPEAKER_00]: Trying and collecting data and then pivoting.
[SPEAKER_02]: There's not a fail.
[SPEAKER_02]: Could you just learn it?
[SPEAKER_02]: Because like, but I first started trying to coach people.
[SPEAKER_02]: Well, it's music.
[SPEAKER_02]: But now I've done enough to know, okay, this resume worked.
[SPEAKER_02]: Right.
[SPEAKER_02]: This process works.
[SPEAKER_02]: And it's just going to continue to learn over time.
[SPEAKER_00]: Right.
[SPEAKER_00]: And so once you're getting that data that says, hey, I'm getting good results from this.
[SPEAKER_00]: Now it's time.
[SPEAKER_00]: So OK, now OK, we automate this.
[SPEAKER_00]: Now can we add some AIing to this now.
[SPEAKER_00]: Let's figure out how we can string one this process and keep with the same every single time.
[SPEAKER_02]: So OK, we don't have to do a part two on this in the future.
[SPEAKER_02]: Can you tell me which mission business name says to it system when OK, working upon that business where they can find your
[SPEAKER_00]: Yes, you can find me on, you can find me on LinkedIn at Jazz and Wuton, W-O-O-T-O-N.
[SPEAKER_00]: You can also find me on TikTok, and you can find me on Instagram.
[SPEAKER_02]: You know, when she's on those platforms, she tells her life story.
[SPEAKER_02]: So it's very interesting.
[SPEAKER_02]: It's gonna be popping up.
[SPEAKER_02]: I'm like, what are you doing in the bathroom?
[SPEAKER_00]: I record it every time I kill and slide.
[SPEAKER_00]: I do not wait until content day.
[SPEAKER_00]: If I feel inspired, especially after I work with a client, I'll be like, oh my gosh, that was so cool.
[SPEAKER_02]: I'll be in this journey.
[SPEAKER_02]: I'll be watching the game, you know, it's good.
[SPEAKER_02]: I'm sorry to leave you going, I know it's your team.
[SPEAKER_02]: But I was watching a little damn thing.
[SPEAKER_02]: Minus girl always posts us on there.
[SPEAKER_00]: Yeah, I'll be on that thing.
[SPEAKER_00]: Somebody gonna know about me.
[SPEAKER_01]: Okay, we should go in the next five years.
[SPEAKER_00]: My goal in the next five years is to build a, I want to build a seven figure business, because I want to teach other people how to build seven figure businesses.
[SPEAKER_02]: But what, what, what, what teach other people makes them in there?
[SPEAKER_02]: Is there, there, there, there, there, there, there, there, there, there, there, there, there, there, there,
[SPEAKER_00]: Oh, no.
[SPEAKER_00]: Now, here's the thing.
[SPEAKER_00]: I do not have a scarcity mindset.
[SPEAKER_00]: Somebody else being the millionaire does not think any money out of my bucket.
[SPEAKER_01]: Okay.
[SPEAKER_00]: So, you know, a lot of people feel like, oh, such and such.
[SPEAKER_00]: Oh, then greedy and all those things.
[SPEAKER_00]: I believe good people should be.
[SPEAKER_00]: If I had the net worth of some of the people that society likes to complain about, the world would be different.
[SPEAKER_00]: So I don't run, I don't run from money.
[SPEAKER_00]: And I don't think anybody else should either, because in you or somebody who has the heart to do great things, then having money will only be able to amplify that.
[SPEAKER_00]: Right?
[SPEAKER_00]: So it's just like, you know, if all of the students that I've ever taught, if I can pay off all of their college student, if I can pay off all of their net period,
[SPEAKER_00]: Come on, like, yeah, it's one of those things.
[SPEAKER_00]: So in five years, I definitely want to be in a position where I have mastered business enough to be able to bring more people with me.
[SPEAKER_02]: So Nathan, oh, what's the hell with some mozzi wife?
[SPEAKER_02]: We'd be like me.
[SPEAKER_00]: Uh, what's her man?
[SPEAKER_01]: Do you have my left leg?
[SPEAKER_01]: Lay, lay, lay, look.
[SPEAKER_02]: Okay.
[SPEAKER_01]: Okay.
[SPEAKER_01]: Hopefully what it has for the match.
[SPEAKER_03]: Yeah.
[SPEAKER_02]: You're gonna get one.
[SPEAKER_02]: What was it?
[SPEAKER_02]: Got it?
[SPEAKER_02]: I don't know about a DMV area.
[SPEAKER_02]: You might have to go back to Cali.
[SPEAKER_02]: I don't know how bad a Cali is.
[SPEAKER_02]: I don't know either.
[SPEAKER_02]: I left for an OTHAT.
[SPEAKER_02]: So Jasmine, you know, you're on Spendor.
[SPEAKER_02]: I know you love it.
[SPEAKER_02]: What's your favorite part about being an arched guard?
[SPEAKER_00]: Um, easily the people that I get to work with.
[SPEAKER_00]: Um, I, one, I, I, I, like, I love my clients.
[SPEAKER_00]: They are brilliant.
[SPEAKER_00]: They are creative.
[SPEAKER_00]: They are visionaries.
[SPEAKER_00]: And I love to be able to, like, in my mind, I'm not scaling their business.
[SPEAKER_00]: Like, I'm scaling their brilliance, right?
[SPEAKER_00]: And a lot of times we see.
[SPEAKER_00]: A lot of times we see instances where businesses go viral and they crumble under the wake on their own success, right?
[SPEAKER_00]: It's not fear.
[SPEAKER_00]: You know, it's like, oh my gosh, everything that I just wanted happened.
[SPEAKER_00]: And then because they don't have operations, because they don't have infrastructure, what could be a very beautiful moment ends up being their demise.
[SPEAKER_00]: And so my favorite part about entrepreneurship is being able to work with these people and be able to scale their brilliance and be able to provide the infrastructure so that when their time comes, because half the time is already here, about the time they call me, they like, huh, when can we start?
[SPEAKER_00]: Help me, right?
[SPEAKER_00]: And so that to me is is beautiful.
[SPEAKER_00]: So in those instances when I get to step in as the fractional COO and I get to support the founder and I get to support the team, I get to build systems that help them unlock their next level.
[SPEAKER_00]: And it is just a beautiful experience to be part of that because when I win my clients with tempo.
[SPEAKER_02]: Give me a tear to my arm all we hear about a cry.
[SPEAKER_02]: So what is one thing you want to be audience with?
[SPEAKER_00]: I feel like there's a lot of tension and there's a lot of fear that is floating around and what I want to encourage everyone is that this is not the time to retreat.
[SPEAKER_00]: This is the time to double down and bet on yourself.
[SPEAKER_00]: So if you are a founder, if you are a business owner who is looking to scale your visions, I would love to hear what you are working on and support you in that.
[SPEAKER_02]: I love that.
[SPEAKER_02]: Jasmine, you are killing it.
[SPEAKER_02]: This is a great podcast in the future.
[SPEAKER_02]: We're definitely going to have a part two.
[SPEAKER_02]: Thank you for giving me your time.
[SPEAKER_02]: And now you can be part in us, a Saturday night, but we're here filming the parkers.
[SPEAKER_02]: Thank you for having been on this parkers.
[SPEAKER_00]: Thank you for having me.
[SPEAKER_00]: Thank you for having me and sharing your platform.
[SPEAKER_00]: I appreciate your time.
[SPEAKER_02]: people gonna love it.
[SPEAKER_02]: You know?
[SPEAKER_02]: Thank you everybody for watching the Tech Bowl podcast.
[SPEAKER_02]: Do watch our YouTube subscribe to the channel like the video.
[SPEAKER_02]: Comment down below and talk about your experience with building business processes or with problems you're going through on your business.
[SPEAKER_02]: Remember going Tech Bowl podcast.com, cop a t-shirt, join an email list.
[SPEAKER_02]: Also,
[SPEAKER_02]: Join RMF Academy.
[SPEAKER_02]: I have classes on how to get into RMF.
[SPEAKER_02]: If you're new transitioning to the career or in the field, we have courses that can help you in RMF Academy.
[SPEAKER_02]: And also join the news then.
[SPEAKER_02]: We're like, start putting out the email.
[SPEAKER_02]: Let's every week about talking about what it issues in RMF.
[SPEAKER_02]: But remember everybody, get one percent better every day.
[SPEAKER_02]: Peace out.
[SPEAKER_02]: I'll see you in the next one.